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Our Complete Service Policy

Gordon Drury, President All handpieces are thoroughly tested before any repairs are begun. We test your handpiece for torque, water leaks, clogged water lines and any excessive noise or vibration as well as stripped metal chucks, also test Auto Chuck and Push-Button Cap. All HANDPIECES are DISASSEMBLED and CLEANED! WE NEVER DO UNNECESSARY REPAIRS. If a handpiece is sent in for repairs and needs only a chuck, this will be all we repair and advise you that the handpiece did not need a complete overhaul. If a handpiece is tested and found to run and cut well and not require further repairs, then we will not repair it arbitrarily, but rather advise you to please check your unit or air pressure source, etc. Also if your handpiece requires a new turbine, we will definitely call your Dental Office for prior authorization. Most repairs are done same day that we receive them, returned to you following business day. Should there be any necessary delay required, we immediately will always notify you of this situation.

All Overhaul & Repair Work at Dental Dynamics is done with Manufacturer's Parts or Parts of Equal or Better Quality !
Our Services Include Complete Autoclavable Parts and Bearings

Just a few comments from our many satisfied customers ...
"Courteous staff. Unbelievably quick service - both repairs were delivered next day. Definitely concerned about client satisfaction! Refurbished my 24 year old Star Futura handpieces, even after the manufacturer discouraged my repairing them. Thanks Peter!"
Dr. J.P.B. / Lockport, NY

"Very convenient pick-up and delivery with fast service and one day turnaround. Excellent quality of service and valuable technical advice/support. A friendly, helpful staff."
Dr. T.R.S. / Arcade, NY

"We have used your service several times and to date we are very satisfied. Your staff are courteous and the handpieces have been in fine working order."
Dr. F.M. / Cohoes, NY

"I appreciate your concise and knowledgeable answers to my many questions. Many thanks for fine repairs too!"
Dr. N.R. / West Seneca, NY

"It is rare indeed when service exceeds one's expectations. Yours does. We are very pleased with both quality and speed. I think of you as the Triple A of handpiece repair."
Dr. R.A.G. / Buffalo, NY

"Many Thanks for a job well done!"
Dr. H.J.K. / Washington, D.C.

"Thank you for the fast, courteous service. I will recommend you to my colleagues."
Dr. A.S. / Patterson, NJ



1-800-640-5524
(716) 685-9200
fax: (716) 685-9220
info@dentaldynamics.com
Buffalo, New York
USA

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